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About
About Stay
Stay terms and conditions explain how this information website should be used, alongside key guidance for Australian players considering Stay services.
| Website information | Details |
|---|---|
| Site name | Stay |
| Purpose | Information about casino services, account guidance, promotions and informed decisions. |
| Content language | English |
| Regional information | Guidance prepared for players in Australia. |
| Audience | Adults aged 18 and over. |
| Website services | Terms guidance, account information and promotion explanations. |
These terms govern use of this information website. Stay account, payment, game and promotion rules also apply where relevant.
Use
Using Stay information
- Use these guides for general information and check Stay’s current rules before opening an account, paying in or claiming an offer.
- Check the date and source of information before relying on any detail.
- Do not impersonate another person, disrupt access or upload harmful material.
- Do not present website guidance as a substitute for Stay’s current terms or regulatory approval.
Age
Age and location rules
This website and Stay services are intended for adults aged 18 and over. Availability of information does not confirm that gambling is lawful or suitable in every Australian location.
Australian players should review applicable local requirements before using an online gambling service. Australian regulatory guidance before deciding whether to proceed.
Accounts
Accounts and website access
You can read this website without an account. Stay account access, verification and security are handled through Stay’s official channels; never share passwords or complete payment credentials here.
On-page tools and explanations provide general guidance only. They do not confirm eligibility, account status, verification or payment approval.
Offers
Games, bonuses and payments
| Topic | How to use this guide |
|---|---|
| Games | Review Stay’s game rules, paytables, mechanics and availability before playing. Information about a game does not itself launch the game. |
| Bonuses and free spins | Check eligibility, expiry, wagering basis, qualifying games and withdrawal conditions for the offer providing 350 free spins. |
| Promo codes | Use the published promotion details for code POPOK and confirm its conditions before entering it. |
| Payments | Check the cashier for method-specific limits, verification steps, fees and processing conditions. |
This website does not award promotional credit or handle funds. A description of a category does not guarantee its availability to every account.
External links
External websites and source material
Links to official information and support resources help you consult original sources. Those websites operate under their own terms and privacy practices.
Check the destination and its current content. A link does not guarantee availability, operation or suitability of an external service.
Content
Content and permitted use
You may read, print and save these guides for personal reference. Respect third-party rights and do not suggest that another organisation endorses Stay or this website.
Information may be corrected or updated when source material or site functionality changes.
Responsibility
Your decisions and limitations
The guides provide general information, not personalised legal, financial or health advice. Gambling results and payment decisions remain outside this website’s control.
Relevant law determines applicable rights and duties. Nothing in these terms removes rights that cannot lawfully be excluded.
Complaints
Questions, complaints and support
For account, payment or promotion concerns, contact Stay support through its official channels and retain reference numbers and correspondence. Stay lists 24/7 support.
Australian players with concerns about online gambling should consult the relevant official guidance and use the appropriate reporting route. Relevant regulatory complaint informationRegulatory reporting is separate from a personal request to recover funds.
Related policies
Privacy, cookies and changes
Read our Privacy Policy for website data practices and our Cookies Policy for browser storage information. These policies describe how the current site operates.
Updated: 14 October 2026.
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Related guides
Stay terms and conditions: guidance for Australian players
Using this website and meeting age requirements
These Stay terms and conditions explain the use of this information website and summarise important Stay rules. Check the relevant account, payment and promotion conditions before registering, depositing or claiming an offer.
Stay requires players to be at least 18 years old. Australian players should consider applicable local requirements and whether online gambling is appropriate for their circumstances.
Stay lists a licence from the Government of Curacao, licence 0000064. This is not an endorsement or service guarantee. Stay lists 24/7 support for registration, verification, account and complaint questions.
- Give accurate account information and protect your login credentials.
- Review verification requests and account restrictions before depositing or requesting a withdrawal.
- Read the current promotion rules before opting in, as availability and conditions can vary.
Stay bonus terms and the welcome package
The Stay welcome package is AUD 5,000 + 350 free spins. The maximum is AUD 5,000, the minimum deposit is AUD 30, the wagering requirement is 40x and validity is 14 days. Check the live offer terms for activation, expiry and withdrawal conditions.
Confirm whether the offer must be selected or claimed and whether it can be combined with another promotion. The current Stay terms determine eligibility, bonus treatment and free-spin conditions.
Listed promotions include codes POPOK, EDGEL, DELULU, DYNABIT, BEPLAY, WICKED, CROCO, FORTUNE, FS25, FS50, FS100 and WEEKEND. The WEEKEND code is listed for a 50% promotion up to AUD 500, with a AUD 30 minimum deposit and 40x wagering after two deposits; it is available once weekly from Saturday 00:01 to Sunday 23:59. Check the current terms for applicable timing and restrictions.
Stay wagering requirements and eligible games
Stay wagering requirements state how many times a qualifying amount must be played before withdrawal eligibility. The welcome offer and listed deposit bonuses carry a 40x requirement; confirm the calculation base in the specific offer terms.
Stay describes its catalogue as 7,000 slots, but games may contribute differently to wagering. Check eligible games, contribution rates and excluded categories before playing with an active bonus.
The listed default maximum bet for the welcome bonus is shown in the terms. Confirm whether that limit applies to the promotion you are using and review the consequences of exceeding it.
Deposits, payment methods and withdrawals
Stay lists cards, e-wallets, bank transfer and cryptocurrency options, including Visa, Mastercard, MiFinity, Neteller, Skrill, Bitcoin, Ethereum and USDT. Availability depends on the account, location and provider, so check the cashier before paying.
The minimum withdrawal is AUD 20, subject to method limits. MiFinity and crypto processing withdrawals are listed as instant; bank transfers may take 3–5 days and Bitcoin may take 24 hours to several days. Stay lists 0% fees for listed deposit and withdrawal methods, although third-party charges may apply.
Stay offers iOS and Android availability with app installation. Use official Stay channels, check transaction details carefully and retain payment records for support enquiries.
Expiry, liability and complaints
The welcome offer is valid for 14 days. Review the specific promotion terms for expiry treatment, unused spins, bonus funds, winnings and withdrawals made before wagering is complete.
This guide does not operate Stay accounts, process payments or decide disputes. Information may change, and it does not guarantee access, a particular processing time or any gambling result.
When contacting support, include relevant account, transaction and promotion details without sharing passwords or full payment credentials. If the response is unsatisfactory, request Stay’s formal complaint process and retain all correspondence.
