Bank transfer
Bank transfers are listed as taking 3–5 days. Check your account details and the limits displayed in the cashier.
On this page
Payment options
Stay casino withdrawal methods
Stay lists cards, e-wallets, bank transfer and cryptocurrency. Check the cashier to confirm which methods are available for your account and support withdrawals.
Cards
Visa and Mastercard are listed payment methods. Check the cashier to confirm whether card withdrawals are available for your account.
E-wallets
MiFinity, eZeeWallet, Neteller and Skrill are listed. Confirm your chosen wallet and its withdrawal availability in the cashier.
Limits
Stay withdrawal times and limits
| Item | Stay payment information |
|---|---|
| Minimum and maximum | General minimum withdrawal: see the current cashier limits. Method limits are shown in the cashier. |
| Review | Verification may be required; a fixed review time is not published. |
| Transfer | MiFinity and crypto processing: instant; bank transfer: 3–5 days; Visa: up to several business days. |
| Fees | Stay lists 0% fees for listed deposit and withdrawal methods. Provider charges may apply. |
| Eligible balance | Check the cashier and current offer terms for restrictions. |
Review and transfer are separate stages. A payment marked as sent does not confirm that funds have arrived.
Before you withdraw
Stay withdrawal checklist
- 01
Check your payment option
Confirm that the method is available for your account in the cashier.
- 02
Review account requirements
Check whether verification or offer conditions affect your balance.
- 03
Confirm recipient details
Check ownership, currency and the limits shown for your selected method.
- 04
Save your records
Keep the request reference, status and related messages.
Keep these details together
Verification
Verification and payment ownership
Know what information is needed
Stay may require checks before approving a withdrawal. Follow the secure instructions provided and confirm which account or payment details must match.
- Which account details must match?
- Which document is required, and for what purpose?
- How will payment ownership be confirmed?
- What information is outstanding, and who can explain it?
Identification checks may form part of a provider’s review process. Read identification guidanceCheck the relevant official guidance for more information.
Fees
Stay payment fees and currency
Stay-listed fees
Stay lists 0% fees for listed deposit and withdrawal methods.
Provider charges
Your bank, wallet or payment provider may apply separate charges.
Currency conversion
Check the transaction currency and any exchange rate applied by your provider.
If asked to make another deposit to release funds, pause and independently check the request before proceeding.
Request status
Stay payout stages and delays
Confirm when processing began
Ask when your request was recorded, which review step remains and whether business days apply.
Find out what is missing
Request a clear list of outstanding information and instructions for submitting it securely.
Request the transfer details
Check when funds were sent, the destination and any available payment reference.
Compare the payment records
Keep your request and transfer references, and ask each provider what stage it can confirm.
Troubleshooting
Common Stay withdrawal issues
Withdrawal still pending
Ask which processing stage remains and whether any information or action is required.
Method not available
Check the cashier for an eligible alternative and its ownership requirements.
Balance unavailable
Ask which account or offer condition applies and where it appears in your account.
Funds not received
Keep the transfer reference and check the receiving provider’s records.
Australian players can also review Australian consumer guidance for information about risks associated with online gambling services.
Common questions
Stay withdrawal FAQ
How long does a Stay casino withdrawal take?
Stay withdrawal time depends on the method: MiFinity and crypto processing are listed as instant, bank transfer as 3–5 days, and Visa as up to several business days. Bitcoin is listed as taking 24 hours to several days; verification can add time.
Can I withdraw to the card I used to deposit?
Check the cashier to see whether card withdrawals are available for your account. Deposit availability does not confirm that the same card can receive a payout.
Can I withdraw while an offer is active?
Offer terms may affect eligible balances or withdrawals. Check the current terms and your account before submitting a request.
What should I keep if a payout is delayed?
Keep your request and transfer references, dates, payment details and any messages explaining the outstanding stage.
More Stay information
Related Stay guides
Stay casino withdrawal: methods, limits and timing
Stay payment methods for Australian players
Stay lists credit and debit cards, e-wallets, bank transfer and crypto processing. Listed options include Visa, Mastercard, Maestro, MiFinity, eZeeWallet, Neteller, Skrill, ApplePay, Jet, Neosurf and CoinsPaid, plus Bitcoin and Ethereum.
Check the cashier for the methods currently available to your account. Options can vary by location and account details, and a listed deposit method may not be available for withdrawals in Australia.
Stay lists 0% fees for listed deposit and withdrawal methods. Banks, wallets and crypto services may charge separately, and currency conversion can affect the amount received.
Stay deposit options and minimum deposit
Deposits using listed methods are described as instant, except bank transfers, which are listed as taking 3–5 days. Provider handling and transaction checks can affect arrival times.
The minimum deposit can depend on the method or offer. The Stay welcome offer requires a minimum deposit of AUD 30; check the cashier for the current method limit before paying.
The welcome offer is AUD 5,000 + 350 free spins, with a 40x wagering requirement and 14-day validity. Review the terms, as offer conditions may affect withdrawals.
Stay casino withdrawal time and processing
Stay withdrawal times depend on the payment method. Listed processing is instant for MiFinity and crypto processing, 3–5 days for bank transfer, and up to several business days for Visa.
Bitcoin withdrawals are listed as taking 24 hours to several days. These are processing estimates, not a guarantee of when funds will arrive; provider handling and verification can add time.
Stay lists MiFinity withdrawals up to AUD 1,000, while crypto processing limits are shown in the cashier. Bank transfer limits vary, so check the cashier for the amounts available to your account.
Stay withdrawal requirements and verification
Stay’s general minimum withdrawal is AUD 20, although method limits can differ. Bank transfer information lists varying limits, from AUD 20 to AUD 300 minimum and AUD 1,000 to AUD 4,000 maximum; confirm the applicable amount in the cashier.
Identity or payment checks may be required before a withdrawal is approved. Keep your account details accurate and follow any document instructions; a fixed verification timeframe is not published.
Where available, use a withdrawal method in your own name and ensure its details match your Stay account. If a request is pending, avoid duplicates and contact Stay’s 24/7 support to ask whether anything is outstanding.
Stay payment troubleshooting
Before making a Stay deposit or requesting a Stay payout, check the cashier for the method, minimum and maximum, currency and restrictions. Keep the payment confirmation and reference until funds arrive.
For a delayed payment, check its status with your card issuer, bank, wallet or crypto provider, then contact Stay support with the transaction details. Confirm the currency and destination for cryptocurrency transfers; confirmation times can vary.
Stay lists 7,000 slots alongside live dealer games. The app is available for iOS and Android with app installation; check payment availability and verification requirements in the cashier before transacting.
